Quick answers for the most commons questions

FAQ

What to expect my first visit?

 

Please arrive 10-15 minutes prior to your scheduled appointment.  The initial visit runs about 60 minutes with your physical therapist.  Your health history will be reviewed as well as history leading to your primary complaint.  A complete physical therapy examination will be performed including tests and measures necessary to arrive at the appropriate diagnosis and prognosis. It may be necessary to have my therapist perform an internal pelvic floor muscle examination. This examination is performed by observing and/or ­palpating the perineal region including the vagina and/or rectum. This evaluation will assess skin condition, reflexes, muscle tone, length, strength and endurance, scar mobility and function of the pelvic floor region.

What should I bring to my first visit?

Please bring all of the new patient forms provided completely filled out and a prescription if one was given to you by your physician.  If there is any other information you want to share with your physical therapist (ie. MRI reports, surgical reports, etc) make to sure to bring that too. Wear comfortable clothing.

How long are the visits?

Initial evaluation is 60 minutes and follow up treatments are 45 minutes. You will be treated one on one with your therapist.  Most patients are seen 1-2 time per week.

Do I need a prescription?

New Jersey there is a direct access state. Direct access means the removal of the physician referral mandate by state law to access physical therapists’ services for evaluation and treatment. However, there are certain insurance companies that will not pay or allow treatment unless the services are deemed medically necessary. This usually means a prescription or referral from the medical doctor to deem the physical therapy session medically necessary.

Is there a cancellation policy?

 

Yes, we require at least 24 hour cancellation notice.  All late cancellations or no shows will have a $75 fee.  Please be aware cancellations affect several people. It affects you because the treatment plan is disrupted.  It affects our office and your PT as we dedicate this specific time for you. And it affects other patients who are also waiting for appointments and could have had your time.  Continuous cancellations and lateness will lead to discharge as per our cancellation policy.

 

Do you take insurance?

 

We recommend calling our office at 201-568-5060 to discuss payments and insurance.  We will gladly get your benefits from your health insurance.  Be aware, this is NOT A GUARANTEE of payment.  Patients who do not have out of network benefits may be able to get an exception from their insurance plan if no in network therapists are found.

Medicare patients please call our office as the process differs.

Do you treat men?

Yes.